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11.3.2 to 11.4 Migration Utility Failure

December 22, 2015, 1:02 pm
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While attempting to migrate to the SP4 VA I'm running into an issue with the migration tool. I've create /vastorage and the tool sees it, but I get an error that it can't find my audit database. The path it gives is to the internal database, which doesn't exist because I have an external one. I can't seem to find a work around for this. I've though of creating a dummy internal db just to get past this, but I'm worried that the SP4 VA would then just use that. Any thoughts? I'm about ready to give up and build a new server. This has been far too difficult.

VA1.png

No idea why the pic looks like that btw. Sorry for the poor quality.
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Summary Criteria?

December 22, 2015, 3:10 pm
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Fairly novice w/running our ZCM custom reporting. Built a report that isolates our Adobe Pro/Standard installations which works fine but for reporting every single iteration of version update as unique Instance.

In other words, a workstation that's gone thru several Adobe updates i.e. 11.0.4.63, and 11.0.6.70, and 11.0.07.79, and so forth is counted as a single unique instance totaling three (3). Just need a summary of these instances (one) for the given machine. Not sure if use of Summary Criteria is the solution as I don't properly know how to use it.

Any advice is appreciated.
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Messenger 3.0 Support Pack 2 released

December 23, 2015, 1:51 am
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Hi,

In case you missed it.... Support Pack 2 for Messenger 3 has been released. This support pack addresses security vulnerabilities, and a few bug fixes.

Cheers,
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Windows 10 Client SP4 IR1 Login

December 23, 2015, 6:42 am
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Fresh install. Only the Novell Client and ZCM Agent. Still on 11.3.2 FRU1. This combination is working fine on another machine, but on a test VM, I have to login twice.

It goes through the process, gets to Welcome and I'll see the pre-login for desktop, then it drops back to the opening screen showing the time. I can then login again, and it's fine. It also goes to the "other" Novell network user where I get an icon above the "actual" Novell icon.

On a side note, then processing of mapped drives takes a minute or so for the first drive. Once that gets mapped, then other drives are fairly quick.
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Location Awareness change

December 23, 2015, 6:47 am
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I'm trying to switch a few workstations from full Location Awareness to Location Awareness Lite (11.2.4) on an individual basis rather than for any container etc.

The documentation is not very specific, but indicates that when I make the change, the agent has to re-configure similar to installing, and then needs to reboot.

When I make the change in ZCC to LA Lite, nothing seems to happen at all on the workstation. The agent is a newly-installed 11.2.4 on a newly-imaged workstation, so all I'm doing is over-riding the defaults for that system, and applying it.

Purpose is to test a switch to LA Lite is that it is supposed to help with issues in Win8.1 where the system is blue-screening when the Zenworks 11.2.4 agent is added.

So how do I make the change "take", or how do I verify if it has changed? I've tried to apply this on two workstations, and neither seems to do anything to change it, despite refresh etc.

Thanks.
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SP4 Upgrade Migration

December 23, 2015, 8:45 am
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Hi all. So I've given up on the VA route considering my post hasn't got a response yet. Perhaps I'll reconsider if someone comes up with the magic answer, but for now I'm moving in a new direction. I'd like to build a new SLES 12 box and install ZENworks 11.4 on it, then migrate from my 11.3 VA. Problem is, I'm thinking it doesn't work that way. My understanding is that I'll have to follow these steps:

  • Build SLES 11 Box
  • Install ZENworks 11.3.2
  • Migrate from existing 11.3.2 VA to new SLES box.
  • Update to ZENworks 11.4.1
  • Build SLES 12 Box
  • Install ZENworks 11.4.1
  • Migrate to new SLES 12 box.

Is this really the process? I'm hoping I'm reading the documentation wrong. Someone please tell me I'm dumb and there's a better way.
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Inconsistent odmain and post office DB versions post upgrade

December 23, 2015, 6:12 pm
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Last night I upgraded my primary domain and a post office on the same server (SLES11 sp3) to Groupwise 2014 R2. The update was pretty easy. I ran the update, I copied the dc files out to the domain and po directories. I think that was all I should have to do? An old hand like myself, I probably should have read the fine instructions first?

Today I upgraded 2 other domains and a PO. Everything looks right except the database versions don't should up right in the web admin tool. Its very inconsistent. It changes depending on which domain I connect to in the admin tool. If I look at the poa or mta starting log they all show the db version as 1420. Am I missing something?

One other weirdness, this may be the wrong place to post the question: When I login to the web interface to an agent (poa, mta or gwia) the interface is marked read only where normally I'd see an option to restart the agent.

Any ideas?
Attached Thumbnails
Click image for larger version.  Name: 2015-12-23 18_07_44-GroupWise MTA - DGA_CENTRAL.png  Views: N/A  Size: 8.7 KB  ID: 5423   Click image for larger version.  Name: 2015-12-23 18_07_19-GroupWise POA - lapo1.DGA_CENTRAL Configuration.png  Views: N/A  Size: 10.6 KB  ID: 5424   Click image for larger version.  Name: 2015-12-23 18_06_48-GroupWise Administration Console.png  Views: N/A  Size: 7.8 KB  ID: 5425  
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Link to a (opened) file

December 21, 2015, 8:57 am
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From a html-text in a workspace I would like to link to a file in some file folder, say abc.pdf. I would like to do that with the cube-icon in the htlm-editor and not by permalink. Well, indeed I know how to do this. But what I really want to link at, is not the file abc.pdf, but I would like to link to the opened abc.pdf. So if a user clicks on that link, he should see the content of abc.pdf.
Is that possible? If yes, how?
Best regards, Uwe.
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Urgent ! Bug in 2014R2 Client: Sending Email in Proxyaccess

December 22, 2015, 1:43 am
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Hello,

I think there is a big Bug in GW2014R2.

If I change to a user where I have proxyaccess to, and write an email to a mailergroup from my own addressbook (like shown in the addressbook) , the mail goes to the "sendItems" folder, but there are no recipients in the mail. So nothing will be sent !

I have a lot of users who use proxyaccess to other accounts and sent a lot of mails to mailergroups. No one of this mails are sent since we've updated to 2014R2 !

Any ideas how to solve this problem fast without downgrading the clients again ?

Or is there any other release version of the client where this bug is fixed ?
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IE 9 with Java 6 Update 38 Issue

December 24, 2015, 7:46 am
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Hi,

I am trying to build IE9 with the java 6 update 38 component. But IE9 is seems not to be working with it. Version check gives error and there is no java.
I think the issue is with creating Java component itself. Can anyone has faced this before. Please help. Thank you.
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Link to a (opened) file

December 21, 2015, 8:57 am
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From a html-text in a workspace I would like to link to a file in some file folder, say abc.pdf. I would like to do that with the cube-icon in the htlm-editor and not by permalink. Well, indeed I know how to do this. But what I really want to link at, is not the file abc.pdf, but I would like to link to the opened abc.pdf. So if a user clicks on that link, he should see the content of abc.pdf.
Is that possible? If yes, how?
Best regards, Uwe.
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Urgent ! Bug in 2014R2 Client: Sending Email in Proxyaccess

December 22, 2015, 1:43 am
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Hello,

I think there is a big Bug in GW2014R2.

If I change to a user where I have proxyaccess to, and write an email to a mailergroup from my own addressbook (like shown in the addressbook) , the mail goes to the "sendItems" folder, but there are no recipients in the mail. So nothing will be sent !

I have a lot of users who use proxyaccess to other accounts and sent a lot of mails to mailergroups. No one of this mails are sent since we've updated to 2014R2 !

Any ideas how to solve this problem fast without downgrading the clients again ?

Or is there any other release version of the client where this bug is fixed ?
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AD Authenication And Expired Passwords

December 26, 2015, 10:50 am
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Hi all,

So I setup AD authentication and it works. GW connects to AD using SSL. However, when I go into ADUC and click on "User must change password at next logon", the user cannot login and no change password dialog box comes up. Is there anything I'm missing?

Thanks
Victor
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11 SP4 Agent missing from System Updates

December 28, 2015, 7:53 am
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Hello,

Over the holiday I updated a system from ZCM 11.3.1 to ZCM 11 SP4. There are two primaries running SLES 11 SP3 and those have been updated fine. However, the update is missing from "Available System Updates" in the ZCC. I have tried to search for ways to add this back, say with "zman sui', but have not had any luck locating a download or the content that can be used. I am hoping to get this sorted so I can begin the SP4 agent deployment.

Kind regards,

Scott King
Network Engineer
Syndesi Solutions, Inc.
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11.2.3 vs. 11.3.2 Imaging Driver Usage

December 29, 2015, 12:43 pm
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Out of necessity, we're running ZCM 11.2.3.x. Have some brand new hardware I must image in a hurry. I've found that only Imaging Driver Update 11.3.2_FRU1 will support this new NIC hardware. I'm taking a golden image via CD and using this latest Imaging Update.

Having some trouble laying down the image to the new hardware as it stops midway with a screenful of ASCII messages. I suspect there's just something wrong w/my SysPrepping as opposed to the Imaging Driver mismatch (our ZCM 11.2.x environment versus this Imaging Update 11.3.x).

Is it fair to assume that this imaging CD (11.3.2) should be able to take and lay down images via our 11.2.3 environment?
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ZCM 11.4.1 update stuck on Update Assigned.

December 29, 2015, 5:55 pm
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I have the ZCM 11.4 Appliance in a single primary server system that I have successfully deployed the "Post 11SP4 Update Prereq" to. I then downloaded and ran the "Update for ZENworks 11 SP4 (11.4.1)" specifying selected devices and only doing the primary server. However, it has been sitting at "Update Assigned' to the primary server for hours. If I check /var/opt/novell/log/zenworks/xplat-agent/zmd-messages.log I see the following at the end of the log:

[TRACE] [12/29/2015 19:22:05.023] [3041] [ZenworksAgent] [66] [] [Patch Module] [] [Registering Events] [] [] [] [ZENworks Agent]
[TRACE] [12/29/2015 19:22:34.739] [3041] [ZenworksAgent] [66] [] [ZenCache] [] [(Thread 66) PutFile(ZenCompMgmt::temp::novell-zenworks-libso
lv-helpers-11.4.1_0.6.6-6.1.x86_64.rpm, UserContext{{_LocalId=(Anonymous); _RemoteId=(Public)}}, (BypassAgentThrottle => false, Priority =>
-1, MoveFile => false, ContentType => null, ContentTypeThrottle => 0, External Path => null)) called] [] [] [] [ZENworks Agent]
[TRACE] [12/29/2015 19:22:34.863] [3041] [ZenworksAgent] [66] [] [PackageSourceService] [] [Failed to download install package novell-zenwor
ks-libsolv-helpers-11.4.1_0.6.6-6.1.x86_64.rpm from remote source(s)] [] [] [] [ZENworks Agent]

I'm not sure what the 'remote source' is. Looking in Configuration - System Updates, under Available system Updates it shows that "Update for ZENworks 11 SP4 (11.4.1)" is ready.

Also if I go to /var/opt/novell/log/zenworks/system-update/5011040100fc50000000002015121012 all of the log files there have a date of Dec 17 which is when I first tried to do the update and it failed because of disk space. I successfully increased the disk space for /vastorage then re-ran the update but it is stuck at Update Assigned. Why don't I see log files with today's date in this dir?

What should I look for? How can I get this update to continue?

Thanks,

Paul
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ZDC Errors Pre upgrade to 11.4

December 30, 2015, 7:27 am
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Hello,

Yesterday I upgraded our Primary server from 11.2.4 to 11.3. Prior to doing so I ran the ZDC with the installation media for 11.3 and received no errors and all was clean. The upgrade completed successfully. Today I would like to upgrade from 11.3 to 11.4. I ran the ZDC that is with the 11.4 install media and I get some errors. Are these errors to be concerned with or can I proceed with the upgrade to 11.4?

Thanks,
Andrew

I receive these errors in the database verifier:
************************************************** ***************************
ZENworks Database Verifier
All required tables are found in the database.

Following objects missing are in tables' structures.
Severity Description
ERROR Missing object in table 'zQuickTaskAssignment'
Object type: [Constraint] , Object name: [fk_zQuickTaskAssignment_auxid]
Detail: [Name: fk_zQuickTaskAssignment_auxid, Type: F, Table: zQuickTaskAssignment]

Following mismatches were found in tables' structures.
Severity Description
ERROR Mismatch in table 'NC_PruningLog' structure.
Object type: [Column] , Object name: [CreateDate]
Expected: [Name: CreateDate, Size: 26, Type: TIMESTAMP, Nullable: false]
Found: [Name: CreateDate, Size: 26, Type: TIMESTAMP, Nullable: true]
ERROR Mismatch in table 'NC_PruningLog' structure.

Object type: [Column] , Object name: [Description]
Expected: [Name: Description, Size: 32700, Type: NVARCHAR, Nullable: true]
Found: [Name: Description, Size: 4000, Type: NVARCHAR, Nullable: true]
ERROR Mismatch in table 'zSystemUpdateLocation' structure.

Object type: [Column] , Object name: [alternateLocation]
Expected: [Name: alternateLocation, Size: 2147483647, Type: UNKNOWN, Nullable: false]
Found: [Name: alternateLocation, Size: 2147483647, Type: UNKNOWN, Nullable: true]

All required database Procedures/Views are present in the database.
************************************************** ***************************************

I also have these errors in the system files report (I do not have Patch Management or Asset Management so I assume I can disregard some of these)
************************************************** ****
Following required files are missing.
Severity Description
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\bin\TSUsage32.exe
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\bin\TSUsage64.exe
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\bin\UMxlator.exe
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\bin\ZCMUMHelper.exe
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\bin\XmlSerializers\AssetMana gementModule.XmlSerializers.dll
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\bin\modules\DelayLoad\AssetM anagementModule.dll
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\conf\resources\AssetManageme ntModule.conf
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_d e.dll
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_e s.dll
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_f r.dll
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_i t.dll
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_j a.dll
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_p t.dll
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_z h_CN.dll
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_z h_TW.dll
ERROR Missing file:
C:\Program Files (x86)\Novell\ZENworks\conf\pmconfig\PolicyDefiniti ons.xml
************************************************** **********************************
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Hyperlinks do not open

December 30, 2015, 9:14 am
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Upgraded to 2014SP2 over break.

It was relatively easy.

We can not open a hyperlink, with in an e-mail, by clicking.

Right clicking and say open in new tab results in hyperlink opening.

Happy new year (in two days)
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Struggling with formatting my XML request

December 30, 2015, 10:54 am
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Just now getting my hand dirty with these new REST API's. I've done some similar stuff with other products in the past and it usually comes down to formatting.

I'm attempting to submit a create user request via XML and I keep getting "(415) Unsupported Media Type". Looking that documentation, looks like a pretty straight forward xml document, but I'm wondering if there is some header information that I might be missing.

My current xml request looks like this:

Code:
<user>
          <name>testUser1</name>
          <forceNullOnAttrs/>
          <domainName>SECDOM16</domainName>
          <postOfficeName>POST16</postOfficeName>
          <surname>testSurname1</surname>
</user>
Thanks in advance.
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Security Rights Issue

December 30, 2015, 4:26 pm
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Hoping someone can shed some light on the following:

I have an application (IBM Cognos TM1) that will not work for any computer in the DSFW domain. The only exception to this is a domain administrator. If I remove the computer from the domain, login to eDirectory using the Novell Client, the application works fine. IBM support believe there is a trust or delegation issue with the domain.
When I use Active Directory Users and Computers to look at the security of the windows server in the domain that hosts the application, all my security options are greyed out. I was hoping to give a test user elevated security to test further.
Has any come across this issue? Should I be able to change the security from here or should it be done another way.

Any help would be greatly appreciated.

Thanks.
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