Number of users are not getting their bundle icons when they log in and are presented with the Zenworks Agent Service isnt running message. I have an SR open for this ( 10741969991 )... but the more the merrier. Love to get this solved.. FYI there is currently no AV software in place, so rule that out.
After enabling debug logging etc.. I noticed the last thing in the log after this mornings crash was:
[DEBUG] [01/12/2012 09:50:36.890] [1792] [ZenworksWindowsService] [15] [] [RefreshMgr] [] [(Thread=15; SessionId=999; RefreshType=GeneralRefresh) Calling Refresh Handler: QuickTaskRefresh] [] []
Doing an exception search, I see this a little earlier:
[DEBUG] [01/12/2012 09:50:36.515] [1792] [ZenworksWindowsService] [11] [] [RegistrationManager] [] [ZenException during RegisterDevice after IP address change. Service Error. code: -1, message: Invalid device port: 0] [] []
I enabled Dr Watson logs and nothing to logged/dumped. I now also have a DebugDiag running on the zenworkswindowsservice.exe, hopefully to catch something.
Just wondering if theres any ideas out there regarding the log messages.. can probably post the whole log somewhere, if needed.
After enabling debug logging etc.. I noticed the last thing in the log after this mornings crash was:
[DEBUG] [01/12/2012 09:50:36.890] [1792] [ZenworksWindowsService] [15] [] [RefreshMgr] [] [(Thread=15; SessionId=999; RefreshType=GeneralRefresh) Calling Refresh Handler: QuickTaskRefresh] [] []
Doing an exception search, I see this a little earlier:
[DEBUG] [01/12/2012 09:50:36.515] [1792] [ZenworksWindowsService] [11] [] [RegistrationManager] [] [ZenException during RegisterDevice after IP address change. Service Error. code: -1, message: Invalid device port: 0] [] []
I enabled Dr Watson logs and nothing to logged/dumped. I now also have a DebugDiag running on the zenworkswindowsservice.exe, hopefully to catch something.
Just wondering if theres any ideas out there regarding the log messages.. can probably post the whole log somewhere, if needed.