Hello,
At one of our Schools, a teacher is teaching the students how to attach files to an email. They are using webaccess. As part of the process, he has them click on the attached file to confirm they have attached the proper document. From time to time, the document viewer seems to be pulling up the wrong file. When the email is sent, the attached file is correct.
It seems to me that the document viewer isn't pulling the correct attachment and is referencing some other previously attached file. Is there any piece of the document viewer where cached files are stored on the local machine? If not, any thoughts about what could be causing this?
Here's the version info of Webaccess:
Build Number: 100584
Program Release: 12.0.0 4/16/2012
This happens on a Windows 7 machine running IE8.
Thank you,
-Ian
At one of our Schools, a teacher is teaching the students how to attach files to an email. They are using webaccess. As part of the process, he has them click on the attached file to confirm they have attached the proper document. From time to time, the document viewer seems to be pulling up the wrong file. When the email is sent, the attached file is correct.
It seems to me that the document viewer isn't pulling the correct attachment and is referencing some other previously attached file. Is there any piece of the document viewer where cached files are stored on the local machine? If not, any thoughts about what could be causing this?
Here's the version info of Webaccess:
Build Number: 100584
Program Release: 12.0.0 4/16/2012
This happens on a Windows 7 machine running IE8.
Thank you,
-Ian