First things first. Thank you for taking the time to look at this issue. I am a relatively new to Groupwise, the last time I did anything with Novell was around 10 years ago and it was Netware 4.11.
Recently I took over as a Network Administrator for a local school and was pretty much thrown into the mix as the person that was doing the Tech department stuff has since moved on and I had no transition time to learn anything from them. Nothing like working blind.
So the problem is users cannot receive any mail from outside the domain. I've checked the GWIA log and it says that it is queuing the messages for MTA, but it never delivers them to the mailbox.
The users can send mail to each other internally and to other externally though.
When looking at the POA web console it shows the MTP status as Open for Send, but closed for Receive. I'm pretty sure this is the issue, but I have no idea how to fix it.
Any help would be appreciated. Thank you.
Recently I took over as a Network Administrator for a local school and was pretty much thrown into the mix as the person that was doing the Tech department stuff has since moved on and I had no transition time to learn anything from them. Nothing like working blind.
So the problem is users cannot receive any mail from outside the domain. I've checked the GWIA log and it says that it is queuing the messages for MTA, but it never delivers them to the mailbox.
The users can send mail to each other internally and to other externally though.
When looking at the POA web console it shows the MTP status as Open for Send, but closed for Receive. I'm pretty sure this is the issue, but I have no idea how to fix it.
Any help would be appreciated. Thank you.