I am currently running iPrint Appliance 1.0 with iPrint clients updated to 5.73 for Mac and 5.93 for Windows. When we access our iprint web portal to install printers all of my Mac and Windows drivers work except for one device on the Macs. It does work for Windows. The device is a Kyocera TaskAlfa 400ci color copier. The error message I get is "iPrint encountered a problem trying to install the printer. The filter(s) specified in the PPD could not be found/resolved." Thus, the printer does not install via iPrint. The drive was uploaded to the store using IE as instructed. As for the driver itself, the printer will function properly via this driver if it is installed using the Mac printer setup rather than iPrint. Unfortunately, installing the printer using the Mac process prevents me from establishing this printer as a secure one.
Any suggestions would be greatly appreciated. Thanks ahead of time!
Any suggestions would be greatly appreciated. Thanks ahead of time!