Access to cabinet folder contents via Proxy

Hi there,

We have a combined mailbox which I and my colleagues have full proxy access to, but for some reason I can't see any messages in the cabinet folders whereas my colleagues can. I can see the messages when using web access but not on GW client (currently using 8.0.3 but not working on 7.0.4 either). If the folder has subfolders I can see these, just not the messages.

I've tried poking around with the settings, but haven't worked it out yet. Any advice greatly appreciated!

Thanks, H.