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Search in user mailbox

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Hi all,
Question,

One of our users, is doing an incoming message search with a keyword on his complete mailbox. At the end of the search GW shows all the results till a particular date (5-1-2013), but there must be more results, because he received more mails with the same keyword after this date. I already did a GW maintenance on his maibox and everything seems to be fine. So i can't figure out why GW won't show the rest of the incoming messages in the search. Any ideas?

regards,

Mark Hofland

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