I have a couple of Win7sp1 PCs which are running Agent Version 11.2.3.
But in ZCC some show the wrong "ZENworks Agent Version: 11.2.2.12991" but show "Update for ZENworks 11 SP2 (11.2.3a) Update Completed"
some others show "ZENworks Agent Version: 11.2.3.21755" but still show "Update for ZENworks 11 SP2 (11.2.3a) Update Assigned"
Some PCs got a fresh installation of the Agent, some had been installed after removing with the ZENworks CleanUp tool.
Is there a way to synchronize these settings. Neither several reboots nor manual refresh nor reassignment of the Agent update solved the problem.
I know it is more or less cosmetic but customer helpdesk is worrying about. It is to time consuming to open a SR. I saw the same behaviour in version 10.3.4.
But in ZCC some show the wrong "ZENworks Agent Version: 11.2.2.12991" but show "Update for ZENworks 11 SP2 (11.2.3a) Update Completed"
some others show "ZENworks Agent Version: 11.2.3.21755" but still show "Update for ZENworks 11 SP2 (11.2.3a) Update Assigned"
Some PCs got a fresh installation of the Agent, some had been installed after removing with the ZENworks CleanUp tool.
Is there a way to synchronize these settings. Neither several reboots nor manual refresh nor reassignment of the Agent update solved the problem.
I know it is more or less cosmetic but customer helpdesk is worrying about. It is to time consuming to open a SR. I saw the same behaviour in version 10.3.4.