We recently had a primary server fail (the master primary of course) with help from novell the cert authority was moved to a secondary server and the dead server was deleted from the zone. For a couple weeks all was well. Coincidence or not there are a few monday mornings where the user's initial login greets them with error "Zenworks - User Authentication Failure" Oddly enough its not all users reporting this, seems most users login and receive bundles without issues. Casa logs from a couple workstations have the error CASA_STATUS_AUTH_SERVER_UNAVAILABLE -939589602 C7FF001E
In all cases so far, restarting all services from novell-zenworks-configure -c Start resolves the issue
Checking url https://server:2645/CasaAuthTokenSvc/ shows casa as running on the primaries, but this is the external casa port number. how does one test the embedded casa (port 443) is running correctly ? After a service restart everything is peachy, I'm just looking for things to check during outage periods before management insists on restarting services to get the users logged in and working.
In all cases so far, restarting all services from novell-zenworks-configure -c Start resolves the issue
Checking url https://server:2645/CasaAuthTokenSvc/ shows casa as running on the primaries, but this is the external casa port number. how does one test the embedded casa (port 443) is running correctly ? After a service restart everything is peachy, I'm just looking for things to check during outage periods before management insists on restarting services to get the users logged in and working.