User can not login after account move

I have one user that can not login to the zcm 11.2 agent on his machine. We use active directory for authentication, it works very well. His account was moved from one OU to another OU, ever since he can't login. When I sit at his PC and try to login it works perfectly. When I log out of windows then in as myself everything works normally during the login process. His just won't work, I reset his password and it's still saying it's incorrect.

Any thoughts on what I can check?

Thanks for any info!

Dennis