We experience a strange issue, which results in a second login prompt (ZCM) appearing after successful eD authentication via Novell Client on Win 7 workstations. We've applied the 11.2.2 patch, but the issue remains the same. The following can be found in the debug agent log zmd-messages :
As you can see, the error is "Method not found". On other workstations the login process runs fine, so it should be a workstation-related issue. Any ideas?
Code:
[DEBUG] [11/19/2012 13:12:08.438] [1596] [ZenworksWindowsService] [9] [] [Remote Management Module] [] [(RM_DEBUG)session.IsTSClientSession : False (RM_DEBUG)] [] []
[DEBUG] [11/19/2012 13:12:08.438] [1596] [ZenworksWindowsService] [9] [] [Remote Management Module] [] [(RM_DEBUG)session.IsTSClientSession : False (RM_DEBUG)] [] []
[DEBUG] [11/19/2012 13:12:08.438] [1596] [ZenworksWindowsService] [9] [] [ZMD] [] [Getting Session Capability] [] []
[DEBUG] [11/19/2012 13:12:08.438] [1596] [ZenworksWindowsService] [9] [] [ZMD] [] [Random Refresh is enabled] [] []
[DEBUG] [11/19/2012 13:12:10.777] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ZENUpdateRegStatusForLogin Entered ] [] []
[DEBUG] [11/19/2012 13:12:10.777] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ZENResetConnections entered] [] []
[DEBUG] [11/19/2012 13:12:10.777] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ResetConnections()] [] []
[DEBUG] [11/19/2012 13:12:10.777] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ clearing host table] [] []
[DEBUG] [11/19/2012 13:12:10.777] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ clearing IP address table] [] []
[DEBUG] [11/19/2012 13:12:10.777] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ clearing IP URI table] [] []
[DEBUG] [11/19/2012 13:12:10.777] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ZENResetConnections returning SUCCESS] [] []
[DEBUG] [11/19/2012 13:12:10.777] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ZENGetAuthoritativeSources entered] [] []
[DEBUG] [11/19/2012 13:12:10.777] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [Found Authoritative sources] [] []
[DEBUG] [11/19/2012 13:12:10.792] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ MOEW-BG] [] []
[DEBUG] [11/19/2012 13:12:10.792] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ZENGetAuthoritativeSources returning SUCCESS] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ZENIsServerAvailable entered] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [About to call Get Zone Config Servers:] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ZMD] [] [Getting Session Capability] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [Returned from Get Zone Config Servers:] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [Zone configuration servers are:] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ https://zen-cmanager.moew.government.bg:443/] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ https://172.16.30.43:443/] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [FindFirstContent()] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ ] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ ] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Could not find host: zen-cmanager.moew.government.bg] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Could not find host: 172.16.30.43] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [Trying to locate source location: https://zen-cmanager.moew.government.bg/] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Host name to resolve: zen-cmanager.moew.government.bg] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Adding host: zen-cmanager.moew.government.bg, status: Unknown] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Host: zen-cmanager.moew.government.bg, IP address: 172.16.30.43] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Adding IP address: 172.16.30.43] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Adding IP Uri https://172.16.30.43/ status: Unknown] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Pinging location: https://172.16.30.43/] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ZenCache] [] [(Thread 23) GetObject(PROXY_OVERRIDE, UserContext{_LocalId=none; _RemoteId=(Public)}) called] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ZenCache] [] [proxy_override(public) doesn't exist in memory key cache] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ZenCache] [] [(Thread 23) GetObject returning <not cached> in 0 ms] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ZenCache] [] [(Thread 23) GetObject(PROXY_DEFAULT, UserContext{_LocalId=none; _RemoteId=(Public)}) called] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ZenCache] [] [proxy_default(public) doesn't exist in memory key cache] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ZenCache] [] [(Thread 23) GetObject returning <not cached> in 0 ms] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ZMD] [] [KeepAlive is read from registry. KeepAlive = True] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [CertManager] [] [Checking if host address 172.16.30.43 maps to cert subject zen-cmanager.moew.government.bg] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [CertManager] [] [Checking if host address 172.16.30.43 maps to cert subject zen-cmanager.moew.government.bg, alt host names are (zen-cmanager.moew.government.bg,172.16.30.43)] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan-ping] [] [ Using uri: https://172.16.30.43/] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [Marking location zen-cmanager.moew.government.bg Good at the request of module RemotingService] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Setting location name zen-cmanager.moew.government.bg to status Good] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [Marking location 172.16.30.43 Good at the request of module RemotingService] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Setting location name 172.16.30.43 to status Good] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [Marking location https://172.16.30.43/ Good at the request of module RemotingService] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Setting location name https://172.16.30.43/ to status Good] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Setting location https://172.16.30.43/, IP address 172.16.30.43, and host zen-cmanager.moew.government.bg to status: Good] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Using location: https://172.16.30.43/, status: Good] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [FindFirstContent() returning https://172.16.30.43/] [] []
[DEBUG] [11/19/2012 13:12:12.680] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [It seems we have atleast one active primary server] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [About to call Get Zone Auth Servers:] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [ZMD] [] [Getting Session Capability] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [Zone config list is:] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ https://zen-cmanager.moew.government.bg:443/] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ https://172.16.30.43:443/] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [Filtered zone config list is:] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ https://zen-cmanager.moew.government.bg:443/] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ https://172.16.30.43:443/] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [FindFirstContent()] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ ] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ ] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Found host zen-cmanager.moew.government.bg status: Good] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Found location https://172.16.30.43/ status: Good] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [ Using location https://172.16.30.43/ status: Good] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [ConnectMan] [] [FindFirstContent() returning https://172.16.30.43/] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ZENIsServerAvailable returning SUCCESS] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ZENLogin entered] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ZENLogin took exception: Method not found: 'IntPtr Novell.Casa.MiCasa.OpenSecretStore(System.String)'. System.MissingMethodException: Method not found: 'IntPtr Novell.Casa.MiCasa.OpenSecretStore(System.String)'.
at Novell.Zenworks.Zmd.Common.CasaHelper.OpenSecretStore()
at Novell.Zenworks.Native.RemotingService.RemotingServiceImp.ZENLogin(String SessionID, String Realm, String Username, String Password, String FullDName, String SharedSecret, UInt32 LoginFlag, Boolean bZIconLogin, String()& ExtraAttribs)] [] []
[DEBUG] [11/19/2012 13:12:12.695] [1596] [ZenworksWindowsService] [23] [] [RemotingService] [] [ZENLogin returning FAILURE] [] []